HairMD Return & Refund Policy
Thank you for shopping at HairMD. We value our customers and strive to offer the best products in hair care. To maintain the integrity and hygiene standards of our products, we have implemented the following return and refund policy:
- No Returns: All sales are final. Due to the nature of our products and to ensure the health and safety of our customers and staff, we do not accept returns of any products, irrespective of whether they have been opened or remain sealed.
- No Refunds: We do not offer refunds. Once a product is purchased, the sale is considered final. Please review your order carefully before finalizing the purchase.
- Damaged or Incorrect Products: If you receive a damaged product or an item different from what you ordered, please contact our customer service team immediately. We will review the situation on a case-by-case basis and provide an appropriate solution which may include a replacement or store credit.
- Cancellation Policy: If you wish to cancel your order, please contact our customer service as soon as possible. While we cannot guarantee cancellation if the order has already been processed or shipped, we will do our best to accommodate your request.
- Customer Service: For any questions, concerns, or feedback, our dedicated customer service team is available to assist you. You can reach out to us through our contact page on the HairMD website.
- Changes to the Return and Refund Policy: HairMD reserves the right to amend or modify this policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. Continued use of our services and purchases from our store will constitute your acceptance of any changes to this policy.
We recommend you read this policy thoroughly and ensure you understand it before making a purchase from HairMD. If you disagree with any part of this policy, we kindly ask you to refrain from purchasing from our store. Your satisfaction is important to us, and we appreciate your understanding and cooperation regarding our return and refund policy.